Incognito Insights

5G Riders on the Storm Catalyst Overview – TM Forum

As the Earth's climate continues to undergo drastic changes, cases of extreme weather events across the world have become more frequent. For example, over the last three ...
Read More

Incognito + 5G + Network Slicing

Incognito + 5G + Network Slicing – It all comes together at Digital Transformation World in Nice, May 14-16 It’s that time of year. Communication service providers and vendors ...
Read More

The Essential A's in Action at Digital Transformation World, Nice

Much of the industry is headed to Nice next week to attend Digital Transformation World, highlighting the strategic value of digitization. A better customer experience and yes, ...
Read More

Faster Service Configuration and Improved Subscriber Tracking

Using a centralized interface to quickly configure and deploy new services ensures that your subscribers have access to the newest service options on the market. You can hasten ...
Read More

Have Better Visibility Over Your Service Activation Processes

As an operator, this is something you absolutely must avoid. Service activation is one of the most important impressions you can make on your subscribers, and unseen or ...
Read More

How Can You Eliminate the "Swivel Chair" Effect?

Slow, “swivel-chair” service fulfillment based on siloed data — it’s a nightmare for rolling out new services quickly and can lead to order fall-out, which frustrates your ...
Read More

Service Order Management - Part 6: Automation

Operators can reduce the complexity of order management processes with an automated solution
Read More

Service Order Management - Part 5: Error Handling

At this point, our subscriber’s services are up and running, but in order to protect business processes and minimize potential disruption to the subscriber’s experience, there ...
Read More

Service Order Management - Installation and Activation Validation

Installation An installation engineer may be required to do a device installation for any new subscriber. Installation will generally be a manual process but can go one of two ...
Read More

Service Order Management - Resource Allocation and Service Activation

Resource Allocation Some service types require equipment or some other allocated resource, e.g. a phone number. They also need to be managed so that if we need to activate a ...
Read More