Incognito Insights

Your Guide to Broadband World Forum 2016

Join more than 5,000 industry colleagues and executives from across the world to discover how new technology such as virtualization is reshaping communication networks, and ...
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Beyond TR-069: How Active Monitoring Improves QoE for End Users

Why TR-069 is Only the Beginning You probably have already heard of TR-069 — the Broadband Forum specification used for remote monitoring and management of CPEs with an auto ...
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Fiber Services Roll-Out: Improve your Return on Investment

In to the Incognito Webinar, Fiber Service Roll-Out: Activation, Fulfillment, and Assurance, we focus in on the activation of triple-play fiber services. This webinar addresses ...
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How a solid provisioning solution can protect against CPE fraud?

There are a number of DOCSIS-specific specifications designed to address this problem:  
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Cable-Tec Expo 2016: Your Guide to the Philadelphia Event

Incognito Software Systems Inc. is proud to be exhibiting our solutions at this year’s Cable-Tec Expo. You can find us in the Pennsylvania Convention Center, booth #1616 to ...
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How Can You Make More Accurate Capacity Planning Decisions?

It is indeed a complex task that involves multiple variables as well as a corporate strategy — because budget is not infinite. If you have a network running below its maximum ...
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Improve CSR Performance Through Gamification

CSRs are traditionally given negative feedback if call lengths or volumes increase. Metrics may include:
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DOCSIS 3.1: The Perfect Excuse to Optimize your Provisioning Solution

To your average broadband customer, DOCSIS 3.1 satisfies one craving — faster Internet speeds. Most Internet users don’t care how or why the specification works, they just ...
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What Does Fraud in a Cable Network Look Like?

Each cable modem has a unique 48-bit hexadecimal address which is known as the MAC address. A unique 48-bit address translates into 281 quadrillion possible address ...
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A Thought Exercise on Subscriber Portals

Set-and-forget is an important trait to have in device management and configuration. Having to constantly log in to tweak settings will lead to frustration and possibly ...
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