Incognito Insights

What Does Fraud in a Cable Network Look Like?

Each cable modem has a unique 48-bit hexadecimal address which is known as the MAC address. A unique 48-bit address translates into 281 quadrillion possible address ...
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A Thought Exercise on Subscriber Portals

Set-and-forget is an important trait to have in device management and configuration. Having to constantly log in to tweak settings will lead to frustration and possibly ...
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Quality of Service: An Olympic Effort for Service Providers

Suddenly, the race begins — and the young favorite breaks ahead! It’s close though, and will come down to the final seconds… but without warning, your feed starts buffering. ...
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WiFi QoE Assurance with TR-069 P3: Single AP to Large AP Deployments

This issue can be viewed as optimizing three variables (transmit power, channel, and frequency band) across N access points, which is a fairly straightforward optimization ...
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WiFi QoE Assurance with TR-069 — Part 2: Optimizing a Single Access Point

Insights into the surrounding WIFI landscape alone provide ample data to provision the access point (AP) to operate in a part of the spectrum with the least amount of ...
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WiFi QoE Assurance with TR-069 — Part 1: The Toolbox

• Signal blockage or poor range within the customer premises
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What Can You Do to Prevent Bad Wi-Fi Service?

Considering the ubiquitous state of Wi-Fi service in major markets across world, the frequency at which Wi-Fi issues still occur is alarming to both subscribers and operators ...
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You’re Either Overpaying For Your Project or It’s At Risk

Software IT projects on average run 66% over budget and take 33% longer than scheduled, so you shouldn’t ignore how vendors answer the question of project cost and duration. ...
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Beyond Price Wars: Customer Retention in Focus at CommunicAsia

News of such nature is probably occurring in many places these days, albeit not always concerning price drops. Service providers do this in order to retain or gain ...
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Vendor Checklist: What to Look for Under the Hood

Some of these vital considerations are:
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