Incognito Insights

What OSS Forest?

Let’s address the main areas where you can generate new revenues and make cost savings, without forgetting the overall goal: to generate more profit.
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What Exactly is Quality of Experience, Anyway?

• More than half of service providers either don’t know whether they are measuring subscriber QoE or simply don’t bother measuring it at all.
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ICE 2016, Already Looking to the Future

From a vendor perspective, when you have crossed the chasm of serving a sizable number of users on a global scale — and Incognito certainly has, boasting over 300 service ...
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Improving Customer Support: Treat People the Way You Want to be Treated

There were various adages in the world of retail over the years; for example “the customer is king,” and “the customer is always right”. The point of these sayings is that our ...
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Putting the ICE back in the Fridge

“Incognito” — clearly because it’s our event.
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Breaking the ICE with WiFi

The concept of WiFi seems pretty easy to grasp. Find the network among the long list of SSIDs, then enter your password and off you go. For your average subscriber, this is ...
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Boot Camp 2016: It All Comes Down to This

Months before the Boot Camp, members from our Professional Services and Support teams start to work out a curriculum. Feedback from subject matter experts and product owners ...
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Decreasing New Services Time-to-Market with SDN and NFV

For instance, with a commercial virtual private network (VPN), there really is no need to deliver Internet termination and routing on either of the VPN-served customer ...
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Top 5 Reasons to Attend Incognito Community Exchange

1. Gain a competitive edge — We wouldn’t be putting on this conference if it didn’t help you get a leg up on the competition. Learn the latest and greatest innovations in the ...
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Virtualizing the Gateway – How CSPs are revolutionizing the network edge

In fairness, virtualization is not a new subject. In fact, you could even say it has been with us for several decades when originally referred to as ‘Time-Sharing’ in mini and ...
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