Blog – Incognito Insights

Incognito and ASSIA aim to improve the digital home experience

By: Incognito on 08/03/18 14:30

With more homes becoming smart and digital, service providers now face the challenge of contending with increasing operational complexity in the residential network and service ...

Incognito to Power Orange Moldova's Broadband Expansion

By: Matt Mariani on 07/04/18 14:34

Orange Moldova has selected Incognito Software Systems Inc. to accelerate their expansion into the cable and fibre residential broadband services market.

Light Reading & Incognito Webinar – Digital Home Network

By: Ann Hatchell on 06/01/18 15:27

Operations automation in the digital home network has quickly become an essential part of global communication service provider strategies for differentiation and competitive ...

Quantifying the value of operational efficiency in broadband networks

By: Pete Koat on 05/29/18 15:49

Incognito Software Systems Inc. has recently partnered with leading global analyst firm, Analysys Mason, to research the operational savings gained from new generation point ...

The Essential A's in Action at Digital Transformation World, Nice

By: Ronan Bracken on 05/08/18 15:57

Much of the industry is headed to Nice next week to attend Digital Transformation World, highlighting the strategic value of digitization. A better customer experience and yes, ...

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Light Reading, Incognito, and Mediacom discuss what's next for DOCSIS

By: Ann Hatchell on 05/02/18 16:03

Cable providers today are under more pressure than ever to offer a gigabit experience to enterprise and residential customers. Recent updates with DOCSIS 3.1 have dramatically ...

Introducing the Incognito Digital Home Experience Solution

By: Pete Koat on 04/25/18 16:36

Digital transformation in the home network needs to accelerate, and fast. Smart-home technology and internet devices boasting new service capabilities are now sharing the same ...

From Omnichannel to Zero-Touch with Automated Service Activation

By: JQuaid on 03/19/18 16:42

Looking ahead at the telecoms market, European Telecommunications Standards Institute (ETSI), the visionary independent standards organisation, have formed a group to look at ...

2018 Predictions for Communication Service Providers

By: Incognito on 01/29/18 16:46

Happy new year to all the Incognito blog readers. This year, we’ve partnered with our friends at Light Reading to publish my annual industry predictions article.

Enhancing Customer Care, Part 6: Discover

By: Pete Koat on 12/12/17 10:39

The Incognito Operator The Discover phase covers the customers’ experiences as they learn about what services are offered and determine to purchase one operators’ services over ...

Incognito Insights