Incognito Insights

Service Order Management - Resource Allocation and Service Activation

Resource Allocation Some service types require equipment or some other allocated resource, e.g. a phone number. They also need to be managed so that if we need to activate a ...
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Service Order Management - Capturing and Validating The Order

Order Capture To capture an order, we need to capture the subscriber details and their product choices. Subscriber information is extremely valuable when growing a business, as ...
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Service Order Management — Part 1: What Service Can You Offer?

It’s essential to consider all aspects of order management, not only so that business processes are efficient, but also to maintain high quality subscriber experiences. In the ...
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What to Expect at This Year’s Incognito Community Exchange

Presentation Highlights Network Virtualization and Community WiFi: Incognito’s Chief Innovation Officer, Chris Busch, will speak at length on how virtualization can directly ...
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Need More Tools in Your WiFi Network Kit?

Service provider WiFi within the subscriber household shows no signs of deceleration. Information Handling Services (IHS) markit predicts that nine in ten global broadband ...
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How Net Neutrality's Changes Affect Broadband Providers & Subscribers

Net Neutrality regulations within the United States have been a topic of much debate over the past decade, and it’s recently come to the front page of major news outlets ...
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Gaining Better Network Edge Visibility with Automated IPAM

When providing transit, typically the customer is provided with the physical connection, the other side of the p2p link between the provider edge (PE) router device and the ...
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Service quality management: finding hidden problems on your network

That’s not to say that problems only happen within the customer premises — quality of service issues occur at every stage of service delivery, with issues in the delivery ...
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Onboot Firmware Upgrades: Easy as 1, 2, 3

Here are two scenarios where such a need may arise:
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ICE 2017: NFV, WiFi, and Improving Network Performance

These are just some of the big questions facing service providers today — and they aren’t always easy to answer.
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