Incognito Insights

Light Reading, Incognito, and Mediacom discuss what's next for DOCSIS

Cable providers today are under more pressure than ever to offer a gigabit experience to enterprise and residential customers. Recent updates with DOCSIS 3.1 have dramatically ...
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From Omnichannel to Zero-Touch with Automated Service Activation

Looking ahead at the telecoms market, European Telecommunications Standards Institute (ETSI), the visionary independent standards organisation, have formed a group to look at ...
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DNS Proxy Service Can Reduce the Risk of VoIP Service Downtime

For Cable MSOs deploying voice services, the ability to implement and manage Dynamic DNS (DDNS) is essential. However, DDNS updates pose significant challenges for large Tier 1 ...
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Why Homegrown Subscriber ID Solutions Limit Problem Solving

Lease data plays an important role in subscriber identification, and developing your own database of historical and/or active leases can be helpful to fulfill law enforcement ...
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Support Plug-and-Play with On-Boot Firmware Updates

This is something you want to avoid regardless of whether it is a new customer’s first impression or an existing customer whose loyalty is important to you.
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Broadband Providers: What Are the Implications of Virtual Reality?

Here are some key questions to answer if you want to stay ahead of the VR trends:
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How a solid provisioning solution can protect against CPE fraud?

There are a number of DOCSIS-specific specifications designed to address this problem:  
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How Can You Make More Accurate Capacity Planning Decisions?

It is indeed a complex task that involves multiple variables as well as a corporate strategy — because budget is not infinite. If you have a network running below its maximum ...
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DOCSIS 3.1: The Perfect Excuse to Optimize your Provisioning Solution

To your average broadband customer, DOCSIS 3.1 satisfies one craving — faster Internet speeds. Most Internet users don’t care how or why the specification works, they just ...
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Want to Fast-Track Your DOCSIS Firmware Updates?

Common problems with firmware management include:
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