Incognito Insights

Light Reading & Incognito Webinar – Digital Home Network

Operations automation in the digital home network has quickly become an essential part of global communication service provider strategies for differentiation and competitive ...
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Quantifying the value of operational efficiency in broadband networks

Incognito has recently partnered with leading global analyst firm, Analysys Mason, to research the operational savings gained from new generation point solutions built to ...
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Introducing the Incognito Digital Home Experience Solution

Digital transformation in the home network needs to accelerate, and fast. Smart-home technology and internet devices boasting new service capabilities are now sharing the same ...
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From Omnichannel to Zero-Touch with Automated Service Activation

Looking ahead at the telecoms market, European Telecommunications Standards Institute (ETSI), the visionary independent standards organisation, have formed a group to look at ...
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2018 Predictions for Communication Service Providers

Happy new year to all the Incognito blog readers. This year, we’ve partnered with our friends at Light Reading to publish my annual industry predictions article.
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Give Network Administrators a Zero-Impact Firmaware Update Solution

That’s already a handful of manual processes, but imagine doing that over and over for hundreds to thousands of devices, many from different vendors, each with its own unique ...
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Why a Flexible Subscriber Dashboard is the Most Powerful Path Forward

Operators can save themselves a great deal of support costs by constructing intuitive dashboards that limit capabilities and guide non-technical users through the process of ...
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Managing the Chaos of IoT

But the Internet of Things (IoT) is bigger than just consumer devices. According to the GSMA Connected Life forecast, by 2020 there are expected to be more than 25 billion ...
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Support Plug-and-Play with On-Boot Firmware Updates

This is something you want to avoid regardless of whether it is a new customer’s first impression or an existing customer whose loyalty is important to you.
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Broadband Experience and the Outside Plant

As the way people consume bandwidth evolves and the demands increase with certain applications, operators are left with a challenge: how and where to best invest in the outside ...
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