Incognito Insights

Preparing for the FCC Performance Measurement Deadline – Part 2

Options and technology approaches to consider The FCC performance measurement deadline in 2020 is fast approaching, and as we explained in the first part of our blog series, ...
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Preparing for the FCC Performance Measurement Deadline – Part 1

Protecting your CAF-II and A-CAM funding and what you need to consider In an environment where “proof” is the new norm to secure your well deserved FCC broadband funding, will ...
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The Evolution of User Self-Care & the Tools Making the Difference

With a growing demand for always available, high-quality connectivity and faster data speeds, digital service providers are faced with a customer base that wants to be able to ...
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Light Reading & Incognito Webinar – Digital Home Network

Operations automation in the digital home network has quickly become an essential part of global communication service provider strategies for differentiation and competitive ...
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Quantifying the value of operational efficiency in broadband networks

Incognito has recently partnered with leading global analyst firm, Analysys Mason, to research the operational savings gained from new generation point solutions built to ...
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Introducing the Incognito Digital Home Experience Solution

Digital transformation in the home network needs to accelerate, and fast. Smart-home technology and internet devices boasting new service capabilities are now sharing the same ...
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From Omnichannel to Zero-Touch with Automated Service Activation

Looking ahead at the telecoms market, European Telecommunications Standards Institute (ETSI), the visionary independent standards organisation, have formed a group to look at ...
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2018 Predictions for Communication Service Providers

Happy new year to all the Incognito blog readers. This year, we’ve partnered with our friends at Light Reading to publish my annual industry predictions article.
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Give Network Administrators a Zero-Impact Firmaware Update Solution

That’s already a handful of manual processes, but imagine doing that over and over for hundreds to thousands of devices, many from different vendors, each with its own unique ...
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Why a Flexible Subscriber Dashboard is the Most Powerful Path Forward

Operators can save themselves a great deal of support costs by constructing intuitive dashboards that limit capabilities and guide non-technical users through the process of ...
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