Incognito Insights

Remote Device Management Strategy in a High-Growth Residential Market

While DSL and copper remain the predominant access technology for fixed broadband services across the African continent, fiber and fixed wireless access using 4G LTE to homes ...
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USP Part 1: What is USP and What Does it Mean for Device Management?

Welcome to Incognito Software Systems Inc's USP Blog Series! In part 1 we’ll cover what USP is and the drivers behind this latest standard.
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Preparing for the FCC Performance Measurement Deadline – Part 2

Options and technology approaches to consider The FCC performance measurement deadline in 2020 is fast approaching, and as we explained in the first part of our blog series, ...
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Preparing for the FCC Performance Measurement Deadline – Part 1

Protecting your CAF-II and A-CAM funding and what you need to consider In an environment where “proof” is the new norm to secure your well deserved FCC broadband funding, will ...
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The Evolution of User Self-Care & the Tools Making the Difference

With a growing demand for always available, high-quality connectivity and faster data speeds, digital service providers are faced with a customer base that wants to be able to ...
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Light Reading & Incognito Webinar – Digital Home Network

Operations automation in the digital home network has quickly become an essential part of global communication service provider strategies for differentiation and competitive ...
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Quantifying the value of operational efficiency in broadband networks

Incognito Software Systems Inc. has recently partnered with leading global analyst firm, Analysys Mason, to research the operational savings gained from new generation point ...
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Introducing the Incognito Digital Home Experience Solution

Digital transformation in the home network needs to accelerate, and fast. Smart-home technology and internet devices boasting new service capabilities are now sharing the same ...
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From Omnichannel to Zero-Touch with Automated Service Activation

Looking ahead at the telecoms market, European Telecommunications Standards Institute (ETSI), the visionary independent standards organisation, have formed a group to look at ...
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2018 Predictions for Communication Service Providers

Happy new year to all the Incognito blog readers. This year, we’ve partnered with our friends at Light Reading to publish my annual industry predictions article.
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